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A New Framework for Defining Realistic SLAs: An Evidence-Based Approach
- Title
- A New Framework for Defining Realistic SLAs: An Evidence-Based Approach
- Authors
- SONG, MINSEOK; CHO, MINSU; Müller, Carlos; Fernandez, Pablo; del-R´ıo-Ortega, Adela; Resinas, Manuel; Ruiz-Cort´es, Antonio
- Date Issued
- 2017-09-12
- Publisher
- BPM
- Article Type
- Conference
- Citation
- Business Process Management Forum, 2017-09-12
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Related Researcher
- 송민석SONG, MINSEOK
- Dept. of Industrial & Management Eng.