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CHO, HYUNBO(조현보)
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Dept. of Industrial & Management Eng.(산업경영공학과)
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Publication & Time Cited Count (For the Last 5 years)
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Date issued
2011
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Article
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Business intelligence
1
Churn management
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Customer relationship management
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LOYALTY
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Partial least squares
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PREDICTION
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SATISFACTION
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Article
Mining churning behaviors and developing retention strategies based on a partial least squares (PLS) model
SCIE
SCOPUS
DECISION SUPPORT SYSTEMS, vol. 52, no. 1, page. 207 - 216, 2011-12
Lee, H
;
Lee, Y
;
Cho, H
;
Im, K
;
Kim, YS
1
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