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A Design Process for a Customer Journey Map: A Case Study on Mobile Services

Title
A Design Process for a Customer Journey Map: A Case Study on Mobile Services
Authors
한성호
POSTECH Authors
한성호
Date Issued
24-Feb-2015
Publisher
IARIA
URI
http://oasis.postech.ac.kr/handle/2014.oak/71143
Article Type
Conference
Citation
The Eighth International Conference on Advances in Computer-Human Interactions, 2015-02-24
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한성호HAN, SUNG HO
Dept of Industrial & Management Enginrg
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