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Characteristics of Self-Service Technology and Impacts on Customer Participation

Title
Characteristics of Self-Service Technology and Impacts on Customer Participation
Authors
김수영이연희유진숙
Date Issued
2009-04-08
Publisher
IAMOT
URI
https://oasis.postech.ac.kr/handle/2014.oak/44738
Article Type
Conference
Citation
IAMOT 2009 18th International Conference for the International Association of Management of Technology, 2009-04-08
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김수영KIM, SOO YOUNG
Div of Humanities and Social Sciences
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