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Browsing by  AuthorHeo, Jun-Yeon

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Article
From Data to Value: A Nine-factor Framework for Data-based Value Creation in Information-intensive ServicesSSCISCOPUS

International Journal of Information Management, vol. 39, page. 121 - 135, 2018-04

Article
Scales for Measuring Mobile Service Quality (M-SQ): A Literature Review and Identification of Key DimensionsSCOPUS

International Journal of Services and Operations Management, vol. 27, no. 4, page. 524 - 548, 2017-07

Conference
System Informatics-based Services: Recent Cases and Research Issues

International Federation of Operational Research Societies, 2017-07-17

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