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균형성과표의 개념을 이용한 고객관계경영의 효과성 평가 모델

Title
균형성과표의 개념을 이용한 고객관계경영의 효과성 평가 모델
Authors
김종혁
Date Issued
2003
Publisher
포항공과대학교
URI
http://postech.dcollection.net/jsp/common/DcLoOrgPer.jsp?sItemId=000001906440
http://141.223.5.61//handle/2014.oak/6658
Article Type
Thesis
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